TALKING PROPERTY management

When you own an investment property, it’s easy to assume your property manager knows what they’re doing. After all, it’s their job, right? But the uncomfortable truth is that many landlords are still getting this crucial decision wrong, and the consequences can be costly. I’m Samantha Eason, Principal of Exclusively

One of our properties in Mango Hill recently had a burst pipe late on a Saturday night. Water was leaking through the laundry and into the hallway. The tenants were stressed and didn’t know what to do. They called us, and we answered! We spoke to our tenants straight away,

Managing rent arrears is one of the most important parts of property management. At Exclusively Managed, we recently took over a property in North Lakes where the tenant was already 8 weeks behind in rent. The previous agency hadn’t taken any formal steps. No breach notice. No payment plan. No

We’ve recently taken over the management of a property that had been severely neglected. And not just by the tenants, but by the property manager. The owner had trusted their agency to do the job, but years passed without a single routine inspection. No reports were ever issued. No documentation