Owning a rental property can be a rewarding investment, but dealing with problematic tenants can turn it into a headache. If you find yourself in a situation where you need to remove bad tenants, it’s crucial to approach the matter legally and professionally. Here’s a step-by-step guide to help you navigate this challenging process.

Before taking any action, familiarise yourself with the RTRA Act, better yet, your property manager should be the first person to assist you here. Make sure you understand the legal grounds for eviction and the procedures you must follow to avoid potential lawsuits, including the correct notice period, timeframes and correct method of notice.

2. Document the Issues

Keep detailed records of all the problems you’ve encountered with the tenant. This documentation should include:

  • Rent payment history, including late or missed payments.
  • Written complaints from neighbours or other tenants.
  • Any communication you’ve had with the tenant regarding the issues.
  • Photographs or videos of any property damage.
  • Invoices relating to any damage.

Having this documentation will support your case if you need to go to QCAT or even with insurance.

3. Communicate with the Tenant

Sometimes, issues can be resolved through open communication. Have your property manager a meeting with your tenant to discuss the problems. Ensure they are clear and specific about the issues and what changes you expect. In some cases, this conversation can lead to a mutual agreement for the tenant to leave without formal eviction proceedings, or even resolve the issue completely.

If you do need to have the tenant vacate, a Notice to Leave should be issued, or you may need to apply to QCAT to have the tenancy ended, legally.

4. Recover Damages

After the tenant has been removed from the property, assess the property for any damages. Document the condition of the property and estimate the cost of repairs. You can use the tenant’s BOND to cover these costs. If the damages exceed the deposit, you may need to pursue legal action to recover the remaining amount or go through your landlord insurance.

5. Prevent Future Issues

To avoid dealing with bad tenants in the future, take proactive measures during the tenant screening process:

  • Conduct thorough background checks.
  • Verify employment and income.
  • Check references from previous landlords.
  • Hire a good property manager who will do the above for you.

By being diligent upfront, you can reduce the likelihood of encountering problematic tenants.

Removing bad tenants from a rental property can be a stressful and time-consuming process. However, by understanding your legal rights, documenting issues, communicating effectively, and following the proper legal procedures, you can successfully navigate this challenging situation. Remember to stay professional throughout the process and seek legal advice if needed to ensure you comply with all relevant laws and regulations.


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